About

We make Medicare claims right.

Right the first time.

RebateRight helps Australian healthcare providers get Medicare claims right the first time. We check each claim against the rules that cause rejections, before it’s submitted. We’re certified by Services Australia, and we never store patient data.

Founded March 2024 · Sydney, Australia
Why we exist

Some Medicare rules can’t be trained.

Medicare’s rule set changes 4 times a year. Some rules can be memorised by a billing team. Some can be printed on a cheat sheet. Others can’t be trained at all: they depend on data only Medicare holds, like how many times a patient has already claimed an item. Every workaround eventually fails for some patients, because the answer lives somewhere the staff can’t reach.

RebateRight closes that gap. Before you submit a claim, we check hundreds of Medicare rules against it. We cover the full Medicare Benefits Schedule (MBS), all 6,000-plus items. We connect directly to the Services Australia systems that hold the answers.

What we stand for

Three things we hold to.

  1. Right.

    Accuracy over speed. Integrity over revenue. The right thing over the easier call. Slower and accurate beats quick and wrong.

  2. Transparent.

    Pricing published to the cent. No sales call required. Legal agreements online. Every number shows how it’s worked out.

  3. Kind.

    Plain language for the booking desk. Patient data we never store. Customer outcomes over our revenue. Never blame the end user.

How we operate

Built like infrastructure.

Services Australia Certified.

Certification with Services Australia takes 4–12 months to earn. We keep ours current.

We never store patient data.

Patient data passes through for the check and is never kept. Hosted in Australia, and built to meet the Australian Privacy Principles.

We ship in hours.

Fixes and features land in hours to days. We answer email, and we act on it.

By the numbers

What we’ve built so far.

4
Australian healthcare systems we connect to
50+
Services Australia endpoints
300+
Medicare rules checked per transaction
6,000+
MBS items covered, the full schedule
A customer’s words

“Your service is a cut above.”

Owner of a specialist telehealth service serving ~300,000 patients
The team

Clinical experience, paired with engineering discipline.

RebateRight is led by Mohammad Chamanpara and Elizabeth Loughlin.

Mohammad Chamanpara

Co-founder

A software architect with 23 years’ experience and a Master’s in algorithms and computation. He has architected systems at Atlassian, the Commonwealth Bank, and Sonic Healthcare.

He has led globally distributed engineering teams and lectured postgraduate students in algorithms and programming.

At RebateRight, he leads the engineering. It’s why most customer requests ship in hours, not months.

“My dream was a business built on integrity, one that delights every customer.”

Elizabeth Loughlin

Co-founder

Over 19 years in healthcare: radiology operations at Castlereagh Imaging, then product portfolio management at Sonic Healthcare, with an MBA from the Australian Institute of Management.

She has led teams, managed clinics, designed clinical workflows, and trained the booking staff who assessed Medicare eligibility.

She brings the radiology floor, the booking desk, and the patient into every decision RebateRight makes.

“I’ve seen the pressure healthcare staff carry every day. We exist to lighten that load.”

Work with us

Whether you’re a single clinic or a national network, we’re ready to work with you.

Clinics, billing services, healthtech platforms: if you touch Medicare, we’re built for you.